Christmas delivery dates 2021

Showing Christmas delivery information for your region:

uk standard delivery

Standard Delivery is free for UK orders over £150 and £3.95 for orders under £150.

To receive your items before Christmas please order by Friday 17th December, to arrive before New Year’s Eve order by Thursday 23rd December.

delivery time You'll receive your order within 5-7 working days, delivered Monday to Friday, excluding weekends. Store fulfilled orders and outlying areas will take longer.
courier All orders on a standard service in the UK are delivered by DPD.
  • Once your parcel is shipped we’ll email you a tracking number so you can follow your order at www.dpd.co.uk. This can take upto 24 hours to generate.
  • DPD will provide a 1 hour time slot for estimated arrival by SMS and email.
Service Restrictions Please note that there will be no deliveries on:
  • Saturday 25 December
  • Sunday 26 December
  • Monday 27 December
  • Tuesday 28 December
  • Saturday 1 January

We are unable to ship orders containing AllSaints fragrance by air transportation. Please select a UK domestic address or remove
fragrance from your basket.

To ship to the UK please shop on our UK website.

uk next day delivery

Next day delivery is free for orders over £150. For orders under £150 delivery is £4.95.

To receive your order before Christmas and New Year’s Eve please order by Wednesday 22nd December at 2pm.

    delivery time Order by 2pm for NEXT DAY Shipping
    Orders placed before 2pm Monday to Thursday will be delivered next business day.
    Orders placed between 2pm on Thursday and 2pm Saturday will be delivered on Monday.
    Orders placed after 2pm Saturday will be delivered on Tuesday.
    Next day Shipping Services will be Suspended from 2pm Wednesday 22 December to Tuesday 4 January 2022.
    courier All UK orders on a next day service are delivered by DPD.
    • Once your parcel is shipped we’ll email you a tracking number so you can follow your order at www.dpd.co.uk
    • DPD will provide a 1 hour time slot for estimated arrival by SMS and email.
    Service Restrictions Please note that there will be no deliveries on:
    • Saturday 25 December
    • Sunday 26 December
    • Monday 27 December
    • Tuesday 28 December
    • Saturday 1 January

    We are unable to ship orders containing AllSaints fragrance by air transportation. Please select a UK domestic address or remove fragrance from your basket.

    To ship to the UK please shop on our UK website.

Returns policy

We are extending our returns policy during the holiday and gifting season for purchases made online and in store from 01 November 2021 to 09 January 2022.

gift cards

Give the ultimate AllSaints present this season - available in any amount from £20 upwards.

We do not currently offer a designated gift wrapping, gift messaging or gift receipt service for digital orders.

standard delivery to Europe

Standard Delivery is free on orders over €250, for orders under €250 delivery is €19.95.

To receive your items before Christmas please order by Wednesday 15th December, to arrive before New Year’s Eve order by Friday 17th December.

delivery time Deliveries arrive between 9am and 5pm Monday to Friday excluding weekends and public holidays. Expect to receive your order within 5-14 working days. Store fulfilled orders and outlying areas will take longer.
courier Multiple shipping partners will ship to European destinations. You'll receive a tracking number once your order leaves our distribution centre. We ship outside of the EU on a Delivery Duty Unpaid (DDU) basis. This means prices are exclusive of all taxes and duties, including UK VAT. These charges are the responsibility of our customer and have to be paid on delivery of your order. Please contact your local customs office for more information.
Service Restrictions Please note that there will be no deliveries on:
  • Saturday 25 December
  • Sunday 26 December
  • Monday 27 December
  • Tuesday 28 December
  • Saturday 1 January

We are unable to ship orders containing AllSaints fragrance by air transportation. Please select a UK domestic address or remove
fragrance from your basket.

To ship to Republic of Ireland, please shop on our IE website.
To ship to destinations outside the EU please shop on our UK website.

Returns policy

We are extending our returns policy during the holiday and gifting season for purchases made online and in store from 01 November 2021 to 09 January 2022.

gift cards

Give the ultimate AllSaints present this season - available in any amount from €20 upwards.

We do not currently offer a designated gift wrapping, gift messaging or gift receipt service for digital orders.

international delivery

International Shipping is free for orders over £300, for orders under £300 delivery is £24.95

To receive your items before Christmas please order by Wednesday 15th December, to arrive before New Year’s Eve order by Friday 17th December.

delivery time Deliveries arrive between 9am and 5pm Monday to Friday excluding weekends and public holidays. Expect to receive your order within 7-14 working days. Store fulfilled orders and outlying areas will take longer.
courier Multiple shipping partners will ship to International destinations. You'll receive a tracking number once your order leaves our distribution centre. We ship outside of the EU on a Delivery Duty Unpaid (DDU) basis. This means prices are exclusive of all taxes and duties, including UK VAT. These charges are the responsibility of our customer and have to be paid on delivery of your order. Please contact your local customs office for more information.
Service Restrictions Please note that there will be no deliveries on:
  • Saturday 25 December
  • Sunday 26 December
  • Monday 27 December
  • Tuesday 28 December
  • Saturday 1 January

We are unable to ship orders containing AllSaints fragrance by air transportation. Please select a UK domestic address or remove
fragrance from your basket.

To ship to the Rest of World destinations, please shop on our UK website.

Returns policy

We are extending our returns policy during the holiday and gifting season for purchases made online and in store from 01 November 2021 to 09 January 2022.

gift cards

Give the ultimate AllSaints present this season - available in any amount from £20 upwards.

We do not currently offer a designated gift wrapping, gift messaging or gift receipt service for digital orders.

customer experience

Our Global Customer Experience team is available 7 days a week to help you. Please see our hours of service below:

Monday to Friday: 9am-1am GMT
Saturday and Sunday: 9am-11pm GMT

ask@allsaints.com
+44 344 980 2211

For more information visit the Popular Questions section of our FAQs here.

customs, tax & duty

For deliveries within the EU we operate on a DDP (Delivered Duty Paid) basis. This means that all import taxes and duties, as well as applicable VAT, will be included in the price of the goods in your order.

For deliveries outside the EU (which includes the Channel Islands), we operate on a DDU (Delivered Duty Unpaid) basis. This means that any outstanding import duties, clearance fees, brokerage fees or any other additional charges are the responsibility of our customer and have to be paid on delivery of your order.

These charges are set by the customs authorities of the destination country and you may also need to provide additional information to clear your order. Please contact your local customs authority for more information.